Privacy Policy

PainCast, LLC (“PainCast”) is the owner of the website (the “Website”).  References herein to “we,” “us” or “our” means and refers to PainCast.  Reference herein to “you” or “your” means and refers to the user of the Website. This Privacy Policy has been compiled to better serve those who are concerned with how their personally identifiable information (“Personal Information”) is being used with the Website by PainCast.  Personal Information, as used in U.S. privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.  Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personal Information in accordance with our Website.
By accessing this Website and making use of our services, you explicitly agree to the terms of this Privacy Policy and the PainCast Terms of Service. 

Effective Date of Privacy Policy and Updates.
This Privacy Policy is effective as of May 26, 2017.  As our services evolve and we perceive the need or desirability of collecting or using information collected in other ways, we may from time to time amend or replace this Privacy Policy.  The new or revised Privacy Policy will be posted on the Website with the new effective date.  Your use of the Website subsequent to the posting of the amended Privacy Policy will acknowledge your agreement to be bound by the terms and conditions of the new Privacy Policy.  It is your responsibility to review the Website for new or amended terms of the Privacy Policy each time you log in or visit the Website.

What Personal Information do we collect from the people that visit our Website?
When registering on the Website, you may be asked to enter your name, email address, phone number, or other information.

How do we use your information?
We may use the information we collect from you when you register in the following ways:

  • To enable interaction between other users of the Website.
  • To enable our affiliates to better provide services and effectively communicate with PainCast.
  • Provide advertisers of the Website the ability to better market services and products to you and other users of the Website, INCLUDING DIRECT MARKETING TO YOU AND OTHER USERS OF THE WEBSITE.
  • To personalize a user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your requests.
  • To allow efficient and effective communication with you in connection with the Website and with our advertisers
  • To send periodic emails with respect to other products and services offered by PainCast, our affiliates, or any advertisers of the Website.

You may visit the Website, without identifying any Personal Information.  However, if you register for access to the restricted areas of the Website, you will be required to provide sufficient information to establish an account, including name, e-mail address or phone number.  For any effective use of the restricted area of the Website, all users are required to create an account with a User ID and unique Password, as well as provide additional information. Information from Website visitors may be collected that does not personally identify the Website visitor.  Information that is collected in aggregate form includes browser type, operating system, IP address and Internet domain. This information is used to create statistics and reports for various business purposes. The information may also be used to tailor and enhance the user’s experience on the Website.

Do we use “cookies”?
Yes.  Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.  For instance, we use cookies to help us remember you.  They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.  We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies.  You do this through your browser settings.  Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you disable or turn off the cookies function, some features of our Website will be disabled, it may affect functions that that could make your site experience more efficient, and some of our services will not function properly.

With whom does PainCast share your Personal Information?
PainCast periodically shares your Personal Information with our affiliates and third parties to conduct our business, operate the Website, and provide direct marketing to you and users of the Website, provided that these third parties agree to keep your Personal Information confidential. PainCast does not sell, share, trade or give away Personal Information other than as described in this Privacy Policy. In addition, you may wish to have communications within the Website, either to us or certain involved third parties (e.g., other users within a Forum).  We cannot control the use of your Personal Information that you may provide to these third parties.  These third parties may have their own privacy practices regarding the information they receive.  We encourage you to read such applicable privacy policies.  We are not responsible for the processing of your information by such third parties.  We may share information with website hosting partners and other parties who assist us in operating our Website, conducting our business, or servicing you, such as Google Analytics, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.  In the event of a corporate transaction, such as the purchase, sale or other transfer of all or part of our services or assets, we may transfer your data along with those assets or services to a prospective transferee. 

Our Website is supported by advertising. We may use the information collected from you to help make the advertising more relevant to you and to provide our advertisers the ability to directly market to you and other users of our Website.

How can you access your data or amend your data?
In order to efficiently serve your needs, you are required to provide and maintain accurate and up to date information with us.  PainCast gives you the ability to amend your data at any time by accessing your account on our Website, modifying the information, and saving the changes.  Notwithstanding the preceding, certain laws or regulations may require that we store and maintain certain information for identified periods of time. 
You can request that we disclose the Personal Information that we have stored about you.  Upon presentation of sufficient information confirming your identity, we will provide you confirmation of your Personal Information.  If you cannot prove your identity, we reserve the right to refuse to send you, or reveal to you, any Personal Information.

What security do we use to protect your Personal Information?
The security of your Personal Information is very important to us. We follow generally accepted industry standards to protect the Personal Information submitted to us from unauthorized access or disclosure, both during transmission and once we receive it.  However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.  Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.  In addition, please note that any information you provide us by email is unencrypted.  We assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or other acts or omissions. As a registered user of the Website you are responsible for maintaining the confidentiality of your User ID and Password.  Please keep your User ID and Password confidential.  If you share your computer, we recommend that you log-out and close your browser window after visiting the Website in order to protect the confidentiality of your data.  You agree to accept responsibility for all activities that occur under your account or Password.  You agree to notify us immediately of any unauthorized use of your account or any other breach of security.  We reserve the right to refuse service, terminate accounts, or remove or edit content in our sole discretion.  We recommend that you change your Password on a regular basis.

Can I opt out of offers or other notices?
Yes.  If you do not wish to receive offers or other notices from us in the future, you can “opt out” by contacting us at the address indicated at the end of this Privacy Policy.  We will try to complete your request as promptly as possible.  You can elect not to receive emails from us either by “unsubscribing” to an email you receive or by contacting us as indicated below.  Any changes will affect only future uses of your information.

Do you allow links to third party websites?
Yes.  When you use the Website or our service, you may be directed to other Websites that are beyond our control.  These may include merchant Websites where you select items for purchase or payment Websites where you pay for your purchases.  We may also allow third party websites or applications to link to the Website.  We are not responsible for the privacy practices of any third parties or the content of linked websites.  We encourage you to read the applicable privacy policies and terms and conditions of such parties or websites to understand your rights provided by such third parties.  This Privacy Policy only applies to our Website. 

Children’s Privacy
We recognize the particular importance of protecting privacy where children are involved and we are committed to protecting children’s privacy on the internet. We do not market the Website to children under the age of 18, nor do we knowingly collect Personal Information from children under the age of 18. Each user of the Website must verify that they are at least 18 years old. If we learn that a user is under 18 years old, we will promptly delete any Personal Information that the individual has provided to us.

Contacting Us
The Website is owned and operated by PainCast.  If you have any questions or suggestions with respect to this Privacy Policy or if you wish to ask us to correct or show you your Personal Information as provided above, you can write to us at P.O. Box 810782 Dallas, TX 75381, USA or you can send us an email at